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Meet the people who make it happen

Mike Zervos | CEO

Chief Executive Officer since 2018, Mike brings a wealth of not-for-profit experience to Courage to Care. From leadership roles at Make a Wish Foundation, Alannah and Madeline Foundation and Guide Dogs Victoria, he has also had an extensive corporate career. He leads a small, enthusiastic team who can only achieve all that they do with the outstanding support of a larger group of dedicated volunteers.

Mike and his wife Ros are keen long-distance runners and Mike has recently completed his 15th Melbourne Marathon.
ceo@couragetocare.org.au

Lisa Lewis | Volunteer Relationships Manager

Lisa’s role is integral in cultivating and nurturing relationships with our volunteers. She handles volunteer communications, arranges events and consistently supports our volunteers.

Lisa can often be found behind the camera, and together with her husband and two daughters, she loves to explore different foods and cultures through local and overseas travel.

 

volunteer.coordinator@couragetocare.org.au

Deb Kalbstein | Training Manager

Deb started in late 2025 to replace our long standing Training Manager, Zoi. Deb brings a background in primary school teaching, facilitation, and program management, with experience spanning education, community development, and business leadership. She is passionate about inclusion, social impact, volunteerism and enjoys working with both children and adults in dynamic learning environments.

Based locally, Deb lives with her husband and son and has an older daughter who lives in Sydney. She enjoys practicing yoga and mindfulness, cooking, travelling, and exploring her interests in art, interior design, and community cultures.

training.manager@couragetocare.org.au

Karen Maclean | Education Manager

Karen joined us in 2025 as Education Manager, leading the educational strategic direction through the development and review of the programs and resources offered. Karen will be supporting the volunteer training activities drawing on her classroom experience as a secondary Science and PE teacher. More recently, Karen has experience in road safety education for the Victorian Government, delivering programs in schools with a focus on safe active transport and learner drivers.

Karen enjoys spending time outdoors with her husband and two teenage children, swimming, boating or walking their two dogs. Equally she enjoys a Sunday at home cooking and trying new recipes.

education.manager@couragetocare.org.au

 

Deb van der Zee | Operations Manager

Deb is our inaugural Operations Manager, joining us in 2023, and her extensive operational management expertise is pivotal in ensuring the smooth delivery of our program with all the logistical requirements involved.

Deb has had a diverse career across the private and public sector, having worked as an educator, run her own business, and through to larger area management roles. Deb is drawn to the Courage to Care cause and how she can use her organisational and operational expertise to support our educational program. Deb loves to travel and experience other cultures and food, and spend time with her two rescue dogs.
operations.manager@couragetocare.org.au

Karen Lutchner | Schools Program Coordinator

Karen, together with Donna, is responsible for  direct communications with schools – overseeing bookings, logistical details and program resources. Karen’s attention to detail is vital to ensuring the programs are delivered smoothly.

Karen loves to bake and decorate cakes and all kinds of sweet treats. She derives much joy from creating beautiful, delicious desserts and special occasion cakes and sharing them with family and friends.
karenl@couragetocare.org.au

Donna Bryfman | Schools Program Coordinator

Donna, together with Karen, is responsible for direct communications with schools – overseeing bookings, logistical details and program resources.

Donna is a former primary school teacher. She is passionate about catering for individual needs of students in a safe, nurturing environment so they reach their potential. She learnt early on from her grandmother that “education is power no one can take away from you”. Donna enjoys travelling to experience different cultures, the beach, and catching up with family and friends.

program.coordinator@couragetocare.org.au

 

 

It doesn’t stop here!

Our extended team includes more than 150 volunteers all under the oversight of our Committee of Management (COM).

It is only with the unwavering commitment of our multi-talented and dedicated team that we can transform bystanders into Upstanders across Victoria and work towards a truly cohesive society.

Alexis Pollard | Roster and Operations Support

Alexis joined us in February 2024 and, as a member of the Operations Team, she is specifically responsible for the coordination of the logistics of rostering volunteers and drivers for program delivery and helps to coordinate school bookings.

Alexis has a long & varied background in volunteer coordination, social support, community health & case management and is passionate about equality and social justice. She loves working with volunteers and like-minded people. She is also passionate about cooking and sharing meals with friends and enjoys curling up on the couch with her cats and a good book.
support@couragetocare.org.au

We have delivered Upstander Programs to more than 200,000 students across Victoria.

It is only with the support of our wonderful community that we can truly make racism and discrimination a thing of the past.

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