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Training and Ongoing Learning

We offer defined training pathways and ongoing learning and upskilling opportunities to help you to succeed in the roles you take on and to feel competent, confident and supported.

Participating in the training has no strings attached – if it doesn’t feel right you can change your mind. If you have any questions or need support, email the team at and we’ll respond as soon as we can.


Can’t find a training link?

You can access directly from this full list of all our training modules


Regular refreshers

You are encouraged to retake any of the modules as often as you choose to refresh your knowledge and understanding. If it’s been a few months since you helped deliver programs, take an hour whenever it suits you to refresh your memory and keep up with any innovations.

Volunteer resources

From our Code of Conduct to facilitator scripts, all our volunteer resources are available for direct download. Resources are updated regularly to reflect changes in procedures and program innovations.

You must be a registered Courage to Care volunteer to access volunteer resources. If you cannot login, contact the office.


Program Roster

To participate in a program check the online roster (kept updated daily) for upcoming programs and advise our rostering team about your availability. You will receive a quick acknowledgement of your email but confirmation of your selected dates takes a little longer.

Have a question about rostering?


Four training levels

  1. For all volunteers (Foundation)
    Everyone starts here. You can then progress along the training pathways according to your interest.
  2. Program delivery training
    Choose whether to pursue SYP (Secondary Years Program) or MYP (Middle Years Program) delivery. You can change your mind.
  3. Annual accreditation and Ongoing Learning
    Annual refreshers are mandatory to maintain your  accreditation and be included on the roster.
  4. For senior roles
    Experienced facilitators are encouraged to take on mentoring roles. You need a least two years of facilitation experience to take on a mentoring role.

Program delivery training pathway


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