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Volunteer resources

Whether you’re looking for our Code of Conduct or program delivery scripts, all our volunteer resources are available for direct download.

Resources are updated regularly to reflect changes in procedures and program innovations. Check the date stated on the document to ensure that you have the most current version!


NOTE: You must be a registered Courage to Care volunteer to access volunteer resources. If you cannot login, contact the office and speak with the program manager.

Training and Ongoing Learning

We provide all the help you need to succeed in your volunteering role.

We offer defined training pathways and ongoing learning and upskilling opportunities that will help you to feel competent, confident and supported  in the roles you take on.

If you are new, start with the Foundation modules and then decide which volunteering pathway suits your skills and interests. Participating in the training has no strings attached – if a role doesn’t feel right you can change your mind.

Everyone completes Level 1 and you can then progress along the training pathways according to your interest.

The Ongoing Learning modules include equipment practice, extending facilitation skills and deepening understanding of core themes.

If you have any questions or need support, email the team at and someone will call you as soon as possible.


The Annual Accreditation is mandatory for volunteers accredited for program delivery. You’ll need to complete them every year to remain accredited and to be included on the roster.

Everyone is encouraged to retake any of the modules as often as you choose to refresh your knowledge and understanding.

There are four sequential training levels:

  1. For all volunteers (Foundation)
  2. Program delivery training
  3. Annual accreditation, Refreshers and Ongoing Learning
  4. For senior roles


To volunteer for a program, check the roster for availability

Have a question about rostering?

Foundation training

Introduction to Courage to Care
Safety Protocols
Core Concepts

These  modules introduce you to the Courage to Care ethos and culture and provide the foundation for all volunteering roles.

These two modules are mandatory for all Courage to Care volunteers (including those not involved in program delivery) and must be completed before any further training or taking on any volunteer role.

When you’re ready, you can choose to continue along the program delivery training pathways – or if you want to volunteer in non-program areas, speak to our volunteer coordinator.

Program Delivery training

To join one of our program delivery teams you will complete a combination of online modules, practical workshops and on-the-ground supervised practice at schools.

Senior Roles – Buddies and Lead Facilitators

Mentoring is a key component of the Courage to Care training process and we encourage experienced facilitators to take on a mentoring role.

We have a training module to prepare experienced team members as Lead Facilitators.

A module to help Lead Facilitators progress as Buddy mentors is underway.

Annual Accreditation and Refreshers

All volunteers active in program delivery are required to participate in these mandatory training modules annually to maintain their accreditation: Safety Protocols, Core Concepts, MYP1 and/or SYP1 modules

Regular refreshers: If it’s been a few months since you helped deliver programming, refresh your memory and keep up with any innovations you can repeat any of the modules whenever you like.

Ongoing learning

Open to all Courage to Care volunteers. Optional opportunities to deepen your understanding of the core concepts, improve your skills, and participate in stimulating discussions with peers on subjects of mutual concern.

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